Same Experts. New Name.
SeQuel Response and FM Engage are now Franklin Madison Direct. While our name has changed, everything else remains the same: our people, our process, and our passion for driving measurable results through direct marketing.
INSURANCE SERVICES
Creative testing fueled direct mail scalability for travel insurer
This travel insurer’s direct mail packages required fresh and engaging creative to keep direct mail positioned as the organization’s primary lead generation channel. Franklin Madison Direct developed and implemented a disciplined approach to creative testing in which new concepts are tested and backtested on a consistent schedule. Although the insurer had an in-house marketing team, they trusted FM Direct to utilize their direct response expertise to design compelling and potent creative within brand guidelines. This approach has successfully unseated existing controls in eight of ten sales curves, creating established and profitable acquisition, reacquisition and lead direct mail programs that consistently generate a double-digit increase in sales.
The Problem
Existing direct mail creative was losing effectiveness, threatening the insurer’s ability to scale and sustain lead generation efforts.
The Solution
FM Direct implemented a disciplined creative testing approach, refining messaging and design to maximize engagement and conversion rates.
The Outcome
The new creative strategy led to a 13% higher sales rate, 150% premium growth, and 45% lower CPA.
INSURANCE SERVICES
Our Impact
Success Stories
Explore our success stories to see how FM Direct drives growth with highly targeted direct mail strategies.
Online retailer taps direct mail to drive incremental sales
A newly launched online retailer needed an effective way to increase sales but lacked a critical growth channel: direct mail. Having previously partnered with the client’s leadership team, Franklin Madison Direct was a trusted choice to develop and execute a data-driven direct mail strategy.
Retargeting campaign multiplies customer LTV
This specialty insurer wanted to optimize a generic retention program that was targeting past customers on a one-size-fits all basis. Franklin Madison Direct launched a CRM strategy that segmented past customers based on customer RFM (recency, frequency, monetary) data.
University optimizes paid search and digital channels to build awareness
A fully-accredited nonprofit teaching and research institution was looking to boost its enrollments, but its existing digital marketing agency was struggling to cost-effectively fill its enrollment pipeline with the necessary volume of prospective students.