SUCCESS STORIES

University optimizes paid search and digital channels to build awareness

other industries

A refined paid search and digital campaign led to the largest incoming class in seven years

A fully-accredited nonprofit teaching and research institution was looking to boost its enrollments, but its existing digital marketing agency was struggling to cost-effectively fill its enrollment pipeline with the necessary volume of prospective students. To supplement the shortage of leads, the university had been forced to purchase leads from third-party aggregators, which came with high costs and low downstream conversion rates. FM Direct optimized the university’s paid-search accounts while introducing digital channels that would build essential top-of-funnel awareness in the geographies most relevant to the institution. This included targeting prospects across massively scaled audience platforms such as Facebook, Twitter and the Google Display Network. FM Direct also wrote and designed program-specific creative across all platforms, created program-specific landing pages, introduced a compelling content asset offer, and developed blog content for the university’s website regarding career opportunities in natural medicine. Seven out of ten new digital inquires were generated by FM Direct’s campaign, and the University welcomed it’s largest incoming class in seven years.

The Problem

The university’s digital marketing agency failed to generate enough quality leads, forcing reliance on expensive third-party sources.

The Solution

FM Direct optimized paid search and launched highly targeted digital campaigns to increase awareness and improve inquiry quality.

The Outcome

FM Direct’s strategy generated 70% of digital inquiries and led to record-breaking enrollment growth.

other industries

Our Impact

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Increase in Inquiries

Inquiries grew significantly across all digital channels.

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Decrease in Cost Per Inquiry

More efficient lead generation lowered acquisition costs.

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Increase in Local Inquiries

Localized digital efforts expanded the university’s reach.

The conversations we’ve had with the people at FM Direct have been very different from those with our prior agency. FM Direct’s team is very strategic, and they’ve been extremely responsive to the questions we’ve had.

Ryan Wilder, Sr. Marketing Strategist, SeQuel Response”

Erin, Director of Admissions, franklin madison direct client

Smarter digital marketing through precision targeting

FM Direct harnesses advanced predictive modeling and offline data activation to refine digital marketing strategies, ensuring brands reach their most valuable prospects with unmatched precision. By leveraging deterministic identity matching, we transform offline audience insights into high-performing digital campaigns, reducing wasted spend and maximizing ROI.

Our expert digital strategists optimize multi-channel campaigns across programmatic, paid social, search, and connected TV to deliver more conversions at a lower cost. With real-time analytics, custom reporting, and data-driven refinement, we provide brands with a scalable, results-driven approach to digital advertising—proving that the right audience, targeted the right way, makes all the difference.

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Success Stories

See how our agency helps home service providers increase leads, bookings, and client retention through targeted direct mail strategies.

Key in a lock with a house keychain.

Modeling drives 50% AOV lift for home warranty brand

An established brand in the home warranty space had already experienced success with direct mail and wanted to elevate its mature program to new levels of growth. To continue to scale those wins, Franklin Madison Direct concentrated on routine data and format testing. A review of data suppression strategies identified 15% more records from the brand’s strongest prospect sources.

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Investment brand unlocks high-quality leads with integrated direct response

After a successful launch into the mail channel, this meal delivery service was eager to maximize direct mail’s potential as a high-performing marketing channel. Franklin Madison Direct recommended merging the strengths of direct mail and digital advertising by reaching direct mail recipients through digital impressions before and during the mail delivery process via Surround™.

Read MoreInvestment brand unlocks high-quality leads with integrated direct response

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