Home services
OmnIDirect™ improved digital efficiency, reducing CPL by 25% and unlocking new channels
A reputable home warranty brand was eager to diversify digital advertising performance with a new targeting approach. Franklin Madison Direct proposed a test comparing standard online targeting segments with offline-based audience models. Using OmnIDirect as a multi-channel prospecting strategy, offline models were activated online through a deterministic identity graph. The brand’s top prospects received branded direct response advertisements, while the FM Direct team closely monitored, optimized, analyzed, and reported on campaign performance of both data sources. The cost per lead was 25% lower for offline audiences compared to online audiences, with similar purchase rates. The efficiency of the offline models in this parallel environment validates the impact rigorous data cleansing practices have on the quality and precision of audience targeting, versus a standard online audience that is prone to waste and inaccuracies. FM Direct’s expertise in developing high-performing data models, coupled with the opportunity for a head-to-head experimental design, has positioned the brand for sustainable success and exponential growth.
The Problem
Struggling with diminishing returns on digital marketing, the home warranty provider sought a more effective, data-driven approach to customer acquisition.
The Solution
FM Direct’s OmnIDirect™ activated offline audience models online, optimizing ad delivery through deterministic identity matching.
The Outcome
FM Direct’s data-driven approach lowered CPL by 25% and expanded digital reach, ensuring sustainable growth.

Home services
Our Impact
Success Stories
Explore our success stories to see how FM Direct drives growth with highly targeted direct mail strategies.

FMD drives 50% cost savings without sacrificing lead quality

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