SUCCESS STORIES

Mail channel earns thousands of sales and millions in revenue

CONSUMER/RETAIL

FactorTest™ established direct mail as a scalable, high-ROI acquisition channel

After a DTC sleep brand had great success with online marketing strategies, it was time to expand into offline channels for sustainable growth. The brand launched into mailboxes with FactorTest, testing a combination of five direct mail lists, three creative packages, and one offer to identify the best performers. Results from the first campaign quickly beat the ROAS goal and proved the viability of the channel, positioning direct mail as an evergreen growth strategy. In less than 15 months, direct mail has grossed nearly 6,000 sales, $7MM in revenue, and produced a ROAS of 5x.

The Problem

A DTC sleep brand needed a scalable offline strategy to complement its successful digital marketing efforts and sustain growth.

The Solution

FM Direct tested direct mail lists, creative, and offers, optimizing performance to establish direct mail as a reliable growth channel.

The Outcome

Direct mail drove 6,000+ sales, $7MM revenue, and a 5x ROAS, ensuring long-term profitability.

CONSUMER/RETAIL

Our Impact

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Incremental Revenue

Direct mail generated $7 million in revenue, proving its long-term profitability.

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New Sales

The campaign produced nearly 6,000 purchases, scaling acquisition efforts beyond digital marketing.

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Return on Ad Spend (ROAS)

FactorTest strategy achieved a 5x ROAS, solidifying direct mail’s impact.

FM Direct’s data science and test methodology has allowed this digitally-born brand to solve what so many struggle with: identifing a scalable offline marketing channel that consistently delivers a healthy return.

Ryan Wilder, Sr. Marketing Strategist, Seuel Response”

preston carroll
SR. MARKETING STRATEGIST, franklin madison direct

Data-driven direct mail optimization

FM Direct’s strategic direct mail testing methodology allows brands to quickly identify high-performing creative, offers, and audience segments. Using FactorTest, we test multiple variables—such as formats, messaging, and targeting models—within a single campaign to accelerate learnings and refine strategy.

By analyzing real-time results and scaling successful test components, FM Direct ensures brands maximize response rates while keeping costs efficient. This approach minimizes guesswork and delivers proven, scalable direct mail programs that drive long-term success.

Test smarter, scale faster

Success Stories

Discover how FM Direct helps financial companies outpace the competition and achieve measurable, winning results.

Modeling drives 50% AOV lift for home warranty brand

An established brand in the home warranty space had already experienced success with direct mail and wanted to elevate its mature program to new levels of growth. To continue to scale those wins, Franklin Madison Direct concentrated on routine data and format testing. A review of data suppression strategies identified 15% more records from the brand’s strongest prospect sources.

Read MoreModeling drives 50% AOV lift for home warranty brand

Investment brand unlocks high-quality leads with integrated direct response

After a successful launch into the mail channel, this meal delivery service was eager to maximize direct mail’s potential as a high-performing marketing channel. Franklin Madison Direct recommended merging the strengths of direct mail and digital advertising by reaching direct mail recipients through digital impressions before and during the mail delivery process via Surround™.

Read MoreInvestment brand unlocks high-quality leads with integrated direct response

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