SUCCESS STORIES

Disciplined creative strategy solidifies direct mail scalability

INSURANCE SERVICES

Creative testing fueled direct mail scalability for travel insurer

This travel insurer’s direct mail packages required fresh and engaging creative to keep direct mail positioned as the organization’s primary lead generation channel. Franklin Madison Direct developed and implemented a disciplined approach to creative testing in which new concepts are tested and backtested on a consistent schedule. Although the insurer had an in-house marketing team, they trusted FM Direct to utilize their direct response expertise to design compelling and potent creative within brand guidelines. This approach has successfully unseated existing controls in eight of ten sales curves, creating established and profitable acquisition, reacquisition and lead direct mail programs that consistently generate a double-digit increase in sales.

The Problem

Existing direct mail creative was losing effectiveness, threatening the insurer’s ability to scale and sustain lead generation efforts.

The Solution

FM Direct implemented a disciplined creative testing approach, refining messaging and design to maximize engagement and conversion rates.

The Outcome

The new creative strategy led to a 13% higher sales rate, 150% premium growth, and 45% lower CPA.

INSURANCE SERVICES

Our Impact

1

Sales Rate Increase

The newest creative package outperformed the control by 13%.

0

Premium Growth

Since launch, direct mail-driven premiums have increased by 150%.

1

Lower CPA

The campaign reduced CPA by 45% while increasing overall profitability.

We’ve worked closely with the client’s internal team to establish a flexible, collaborative and trusting creative environment. That partnership has empowered FM Direct to continually develop new, modern, customized concepts and result-driven mail packages.

Ryan Wilder, Sr. Marketing Strategist, SeQuel Response”

Tari Johnson, Creative Director, franklin madison direct

Data-driven direct mail optimization

FM Direct’s strategic direct mail testing methodology allows brands to quickly identify high-performing creative, offers, and audience segments. Using FactorTest™, we test multiple variables—such as formats, messaging, and targeting models—within a single campaign to accelerate learnings and refine strategy.

By analyzing real-time results and scaling successful test components, FM Direct ensures brands maximize response rates while keeping costs efficient. This approach minimizes guesswork and delivers proven, scalable direct mail programs that drive long-term success.

Test smarter, scale faster

Success Stories

Explore our success stories to see how FM Direct drives growth with highly targeted direct mail strategies.

Modeling drives 50% AOV lift for home warranty brand

An established brand in the home warranty space had already experienced success with direct mail and wanted to elevate its mature program to new levels of growth. To continue to scale those wins, Franklin Madison Direct concentrated on routine data and format testing. A review of data suppression strategies identified 15% more records from the brand’s strongest prospect sources.

Read MoreModeling drives 50% AOV lift for home warranty brand

Investment brand unlocks high-quality leads with integrated direct response

After a successful launch into the mail channel, this meal delivery service was eager to maximize direct mail’s potential as a high-performing marketing channel. Franklin Madison Direct recommended merging the strengths of direct mail and digital advertising by reaching direct mail recipients through digital impressions before and during the mail delivery process via Surround™.

Read MoreInvestment brand unlocks high-quality leads with integrated direct response

BREAK THROUGH THE NOISE

Launch your next campaign with confidence

Start Your Test