SUCCESS STORIES

Targeted Facebook campaign reaches direct mail prospects for credit score optimization service

FINANCIAL Services

A synchronized online strategy increased direct mail sales rates by 38%

After shattering performance expectations in the direct mail test launch, Franklin Madison Direct wanted to measure the relative performance lift that an integrated online strategy would provide for this credit score optimization service. FM Direct’s digital team developed a truly 1:1 Facebook strategy that targeted direct mail prospects with synchronized online creative, messaging, offers, and delivery timing.

The Problem

FM Direct wanted to measure the impact of an integrated Facebook campaign on direct mail performance for new customer acquisition.

The Solution

A synchronized Facebook strategy targeted direct mail prospects with matching creative, offers, and timing for a seamless experience.

The Outcome

Direct mail sales rates increased by 38% in top-performing lists and 14% overall through digital integration.

FINANCIAL Services

Our Impact

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Offline List Sources Improved

Every list saw a lift in performance with Facebook integration.

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Increase in Sales Rate

Facebook ads boosted direct mail results for top-performing lists.

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Average Sales Rate Increase

The overall impact of integrated digital ads on direct mail performance.

It creates a deadly combination when you can effectively merge the unmatched power of terrestrial data targeting with the cost-effectiveness of digital media, and it results in big-time cross-channel performance synergies for our clients.

Jake Bawolek, DIGITAL MEDIA MANAGER, franklin madison direct

Smarter digital marketing through precision targeting

FM Direct harnesses advanced predictive modeling and offline data activation to refine digital marketing strategies, ensuring brands reach their most valuable prospects with unmatched precision. By leveraging deterministic identity matching, we transform offline audience insights into high-performing digital campaigns, reducing wasted spend and maximizing ROI.

Our expert digital strategists optimize multi-channel campaigns across programmatic, paid social, search, and connected TV to deliver more conversions at a lower cost. With real-time analytics, custom reporting, and data-driven refinement, we provide brands with a scalable, results-driven approach to digital advertising—proving that the right audience, targeted the right way, makes all the difference.

Optimize your digital strategy

Success Stories

See how our agency helps home service providers increase leads, bookings, and client retention through targeted direct mail strategies.

Modeling drives 50% AOV lift for home warranty brand

An established brand in the home warranty space had already experienced success with direct mail and wanted to elevate its mature program to new levels of growth. To continue to scale those wins, Franklin Madison Direct concentrated on routine data and format testing. A review of data suppression strategies identified 15% more records from the brand’s strongest prospect sources.

Read MoreModeling drives 50% AOV lift for home warranty brand

Investment brand unlocks high-quality leads with integrated direct response

After a successful launch into the mail channel, this meal delivery service was eager to maximize direct mail’s potential as a high-performing marketing channel. Franklin Madison Direct recommended merging the strengths of direct mail and digital advertising by reaching direct mail recipients through digital impressions before and during the mail delivery process via Surround™.

Read MoreInvestment brand unlocks high-quality leads with integrated direct response

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