Same Experts. New Name.
SeQuel Response and FM Engage are now Franklin Madison Direct. While our name has changed, everything else remains the same: our people, our process, and our passion for driving measurable results through direct marketing.
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FM Direct’s targeted mail strategy increased lead conversions and mailing frequency
A leading B2B brand was relying on digital marketing to reach small and medium-sized businesses, but was understandably experiencing scale limitations and was having difficulties identifying its ideal prospect in terms of industry, company size, and the recipient’s job title. Franklin Madison Direct developed a modest 50,000-piece “gut check” direct mail test, which performed so well that the client decided to invest in a 500,000-piece back test consisting of seven creative concepts, three offers, two affinity files, an industry code file, and two custom models.
The Problem
Targeting small and medium-sized businesses was a challenge for the B2B company, leading to missed growth opportunities.
The Solution
FM Direct launched a 50k-piece test, followed by a 500k-piece back test with multi-variable creative and targeting.
The Outcome
Mail volume grew 10x, lead conversions doubled, and annual mailing frequency increased 4x.
other industries
Our Impact
Success Stories
FM Direct allows investment firms to reach high-net-worth clients. Explore our success stories to find out how.
Retargeting campaign multiplies customer LTV
This specialty insurer wanted to optimize a generic retention program that was targeting past customers on a one-size-fits all basis. Franklin Madison Direct launched a CRM strategy that segmented past customers based on customer RFM (recency, frequency, monetary) data.
Read MoreRetargeting campaign multiplies customer LTV
University optimizes paid search and digital channels to build awareness
A fully-accredited nonprofit teaching and research institution was looking to boost its enrollments, but its existing digital marketing agency was struggling to cost-effectively fill its enrollment pipeline with the necessary volume of prospective students.
Read MoreUniversity optimizes paid search and digital channels to build awareness
Targeted Facebook campaign reaches direct mail prospects for credit score optimization service
After shattering performance expectations in the direct mail test launch, Franklin Madison Direct wanted to measure the relative performance lift that an integrated online strategy would provide for this credit score optimization service.
Read MoreTargeted Facebook campaign reaches direct mail prospects for credit score optimization service