Direct Mail Marketing Benchmark Report

The 2025 Direct Mail Marketing Benchmark Report combines insights from 350 marketing strategy leaders and 600 U.S. consumers to reveal where mail is outperforming digital channels to continue to deliver high-impact results. With a clear focus on performance optimization and consumer behavior, this free report is a trusted resource for marketers looking to strengthen direct mail programs and scale with confidence.

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Success Stories

Explore our real-world examples to see how we drive success for clients just like you.

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Modeling drives 50% AOV lift for home warranty brand

An established brand in the home warranty space had already experienced success with direct mail and wanted to elevate its mature program to new levels of growth. To continue to scale those wins, Franklin Madison Direct concentrated on routine data and format testing. A review of data suppression strategies identified 15% more records from the brand’s strongest prospect sources.
Read MoreModeling drives 50% AOV lift for home warranty brand
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Investment brand unlocks high-quality leads with integrated direct response

After a successful launch into the mail channel, this meal delivery service was eager to maximize direct mail’s potential as a high-performing marketing channel. Franklin Madison Direct recommended merging the strengths of direct mail and digital advertising by reaching direct mail recipients through digital impressions before and during the mail delivery process via Surround™.
Read MoreInvestment brand unlocks high-quality leads with integrated direct response