It’s never too early to start thinking about the holidays when you’re trying to market to consumers who do most of their spending during the holiday months. However, with costs rising, you can expect shoppers to be searching for the…
Clutch—the leading global marketplace of B2B service providers—has recognized Franklin Madison Direct as a 2026 Clutch Global Award winner for Direct Marketing. Honorees are selected for their industry expertise and ability to deliver, and scores are calculated from client feedback…
Two neighbors receive the same home delivery box on the same day. One is a week away from canceling. The other just added a second subscription. Yet the mail piece that reaches them is identical: the same headline, the same offer,…
Direct mail automation has made it easier than ever for brands to launch campaigns. What once required weeks or months of coordination across data, creative, production, and deployment can now be triggered and executed with minimal effort. For many brands, this shift is a huge advantage. Campaigns are…
For most organizations, acquisition and retention are tracked separately. Acquisition is measured through response rates, conversion metrics, and cost per acquisition. Retention is evaluated through engagement, usage, and long-term customer value. Both are critical, and both are typically optimized with…
Choosing the right direct marketing partner can have a significant impact on campaign performance, customer acquisition, and long-term growth. Brands today need more than execution support—they need strategic guidance, reliable attribution, and campaigns that continuously improve over time. How do…
Direct marketers kicked off 2026 by staying active in the mailbox, sending just over 7 billion pieces in Q1, slightly below Q4 levels as volumes eased after the holiday push. This Quarter’s Direct Mail Volume & Trends Credit card brands…
Direct mail is often discussed as a channel exclusively for awareness or as a complement to digital, but that framing undersells what it actually does. When a mail piece hits the mailbox, consumers don’t pause their digital lives. They scan,…
The United States Postal Service has once again signaled an increase in postage costs. While these changes appear incremental in isolation, they are just a piece of a longer pattern of gradual price escalation that has redefined direct mail economics at scale. For marketers, these developments reflect a broader operating…
Marketing teams love to celebrate a campaign that hits its targets: new accounts, increased deposits, or higher engagement. But as a director or executive responsible for acquisition strategy, you know the story isn’t complete unless you can pinpoint why it…
